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FM by design

With FM by design, you know your building assets are under control

What is facilities management?

Facilities management is the integration of processes within an organisation to maintain and develop the agreed services which support and improve the effectiveness of its primary activities. 

From cleaning and reception duties to utility maintenance and waste management, we’re ready to work with you to create a fit-for-purpose FM solution.

Enjoy safe, clean and well maintained facilities: a working environment where your only focus is your core business.

Support Services

Our maintenance services mean help is at hand 24/7. Our highly skilled service contractors are ready to respond whenever there’s a maintenance issue, and our in-house service desk represents a single point of contact.

We work to a simple principle: ‘help our clients and customers transform their office services into those which excel and evolve’. Even in an emergency, we’re primed to do everything we can to keep your business running.

Soft Services

  • Reception & Switchboard
  • Utilty Management
  • Office Services
  • Catering
  • Waste Management
  • Cleaning
  • Health, Safety & Environment

Hard Services

  • Statutory Compliance
  • Fire Detection & Prevention
  • Security & Safety
  • CCTV
  • Lifts
  • Mechanical Services
  • Controls & Specialist Systems
  • Electrical Systems
  • Air conditioning
  • LPHW Solar & Extract Systems

To find out more about our approach to Facilities Management and how we can improve efficiency of your FM services, contact us today.

facilities management

Our Process

1. Consultation

Defining the scope of the service review

Consulting with key stakeholders

Gathering information such as minimum requirements, outputs, and current service levels

2. Identify areas for improvement

Benchmarking with other organisations

Reviewing service levels and standards to meet client needs

Reviewing internal operations including structure, processes, work practices

Exploring methods to optimise resource usage, including rationalising and making better use of assets - condition based maintenance/cleaning.

3. Implementation

Exploring alternative funding arrangements including user/departmental charges

Scheme of delegation 

A passion for service excellence and workplace efficiency.

Our Clients

We work both diligently and intelligently to ensure that the needs of our clients come first. We are only as good as the reputation of our clients, and we willingly put our own reputation on the line to ensure that they get as much out of the relationship as we do. Some of our clients include: 






"FM by design have been instrumental in supporting our business needs through the recent industry Oil and Gas downturn. FM were challenged to optimise our facilities operating costs without compromising our high safety requirements."

Alexis Hay, HR Manager - Transocean
21st March 2016